JOB SCOPE

The Trainer will ensure a smooth induction process for all new agents, by managing the candidate profile on the recruitment CRM, once they are passed to the training department.

This will include sending introduction emails, conducting follow-up review meetings, and updating the candidate profile throughout the first month of a candidates employment with the client.

The Trainer will also be responsible for providing reports at the end of each month, using the Recruitment/Training CRM, ensuring all data is updated monthly.

The Trainer will partake in some aspects of the Induction Training Week, alongside the Operations & Training Manager.

PRINCIPAL ACCOUNTABILITIES

The incumbent is responsible for ensuring an industry leading onboarding and induction process, for all new agents. To be successful, the incumbent must provide ideas for progression of the induction training, ensure that ongoing training is relevant and up-to-date, and propose new ideas to the Training Manager.

Other accountabilities include, but are not limited to:

1. Ensuring induction emails are sent on time to all new candidates.
2. Managing the new agent onboarding once recruitment have passed a candidate over to the training department.
3. Updating the Recruitment/Training CRM.
4. Preparing ongoing training material.
5. Ensuring ongoing training program is relevant and aligned with the needs of each branch/company.
6. Preparing month-end reports for training department.
7. Conducting 1-1’s and follow-up meetings with new agents to ensure we are maximizing their support options.

REQUIRED COMPETENCIES

• Over 1 year of experience within the UAE property industry.
• Expert knowledge with rules and regulations of real estate industry in UAE.
• High level of competency regarding software such as PowerPoint and Excel
• Excellent written and oral communication skills
• Outstanding presentation skills

Must have a UAE Driving license and RERA Certification